Frequently Asked Questions
Find comprehensive answers and detailed explanations regarding our technical workflows, risk mitigation strategies, and the financial advantages of partnering with Dimspace.
Services & Technical Expertise
What specific CAD services does Dimspace offer?
We offer a comprehensive suite of services including 2D drafting and documentation, 3D modeling, BIM (Building Information Modeling) services, point cloud to BIM/CAD conversion, 3D visualization, rendering, and technical documentation support.
What CAD software platforms are your teams proficient in?
Our specialists are proficient across all major industry platforms, including AutoCAD, Revit, SketchUp, MicroStation, and various rendering preparation tools. We integrate seamlessly with the software your firm currently uses.
How does Dimspace ensure its technical proficiency stays current?
We are committed to continuous learning. Our team regularly undergoes training to stay current with the latest software updates, regional building codes, and evolving standards in both the North American and global markets.
How does Dimspace ensure the quality and accuracy of the final output?
Every project undergoes a rigorous three-stage Quality Control (QC) process, including peer review, lead engineer verification, and final compliance check against your established standards (layering, title blocks, codes etc).
Workflow & Collaboration
How will your team integrate with my existing
in-house workflow?
We pride ourselves on being a seamless extension of your workforce. We adapt to your standard operating procedures, file management systems, communication tools, and proprietary CAD standards to ensure effortless collaboration.
How do you manage the time zone difference with international clients?
We ensure effective communication and delivery through strategic scheduling. We maintain flexible working hours to overlap significantly with your business hours, allowing for real-time communication, instant feedback, and daily updates.
What communication tools does
Dimspace use for daily interaction?
We seamlessly integrate with your preferred communication platforms, including Microsoft Teams, Slack, email, and video conferencing, to ensure real-time interaction, progress updates, and instant feedback.
How do you handle file sharing and version control securely
We adhere to strict file management protocols. We use secure, encrypted cloud platforms for file sharing (like Google Drive) and ensure all version control is maintained according to your standards to prevent any loss or overwrite.
Business & Risk Management
How is my sensitive project data and information protected?
Data security is our highest priority. We utilize secured, encrypted servers for file transfer and storage. All employees are bound by strict Non-Disclosure Agreements (NDAs), and your proprietary information is protected by access control protocols.
How does the pricing for your CAD services work?
We offer transparent, fixed-price quotes based on the defined scope and timeline of your project. You only pay for the specific services you need, when you need them, giving you complete cost control and significantly reducing your operational overhead.
Is there a long-term contract requirement to use Dimspace?
We offer flexible pricing models. You can engage us for a single project (per-project fixed cost) or for ongoing, long-term support (dedicated hourly rates). Our goal is to be a risk-free, reliable extension of your team.
Who owns the intellectual property (IP) of the deliverables?
The Client retains full and complete ownership of all Intellectual Property, copyrights, and original files created by Dimspace upon final payment. We transfer all rights and use no part of your project for external promotion without explicit written consent.